Making A Purchase
Making a purchase could not be easier, just browse our Catalog .
After you have finished your selection, fill in enquiry form and you will be asked
for a few details that we need to be able to satisfy the order.We accept credit or
debit card payments online for immediate despatch. Cheques are subject to clearance
of funds.For Chap`s or bank transfers, please contact customer services.We accept
Visa, Mastercard, Switch, Delta, Solo, American Express, Paypal. We do not charge for
any item until it is ready to deliver.Please note that orders by cheque will take up
to 28 days and minimum 10 working days.
Delivery And Handling
Our Products are dispatched same day if ordered before 3pm
(except Weekends) . Any damage or incomplete or missing parts must be reported
within 24 hours of delivery, we accept no liability after this period.
Delivery Schedule
The delivery charge is for parcels up to 24 kg. In certain
circumstances there may be an additional day.
Back Orders If your item is not in stock, we will back order for you.
You will always be emailed with the option to cancel your order if you would
rather not wait.
Tax Charges
Vat is standard 17.5 % within United Kingdom.
Guarantee
We guarantee your satisfaction. 12 month manufacturers
warranty on all new machines. Warranty on used machines as indicated on
advert. Delivery to and from customer is at cost to customer.Software is
non returnable. We are not responsible for loss of data or corrupt data.
The buyer is responsible for software compatibilty, we have a download section
for updates, it is your responsibilty for managing software and devices.
Customers are expected to check software works with their operating system.
Only current computer operating systems are supported. There is not guarantee
of compatability with your computer and our software. Software cannot be copied,
cracked or reverse engineered.
Returns Policy
Please keep all boxes packaging in event of a fault. We do not
take returns. We sell commercial equipment that is classed as "business to
business" transactions, these are not covered under normal public consumer
law. Do not purchase a machine unless you are 100% certain it is correct for
your business. Items that are returned will be classed as " For Hire " and
will be billed on a per day basis @ £25 + vat per machine. Consumables such
as paper and ink will not be accepted under any circumstances.Any damaged
or incomplete or missing parts must be reported within 24 hours of delivery,
we accept no liability after this period. If goods missing or broken please
call 0151 263 5783. Postage costs for delivery to and from ourselves are
billed to the customer and cannot be refunded. You are quite welcome to
pick up your items, but we will only accept payment in person, transactions
from our website will have to be sent direct to the card holders address.
Cancellations (prior to despatch) will be charged at £15 per sale or 10%
of purchase price, which ever is the highest. This charge is to cover
administration and card merchant handling charge.