Privacy Policy

1. Who We Are (Data Controller)

Bec Cash Registers & Supplies Ltd (“we”, “us”, or “our”) is an independent point-of-sale hardware and supplies provider based in Liverpool. We are the data controller responsible for personal information collected via our website and direct communications.

2. The Data We Collect

We only gather information necessary to provide commercial quotes, program till hardware, supply consumables, and support our clients. This includes:

• Contact Details: Your name, business or venue name, email address, and telephone number when you complete our quote form or call our office.
• Commercial & Venue Requirements: Your industry sector (e.g. pub, restaurant, takeaway, shop), number of till stations required, and specific setup requirements shared with us.
• Transaction & Supply Data: Order details for till rolls, ribbons, or replacement hardware when fulfilling orders.
• Technical & Essential Session Data: Basic server logs (such as IP address, browser type, and time of request) generated automatically by our hosting infrastructure to ensure secure, reliable delivery.

3. How & Why We Use Your Information

Under UK GDPR, we must have a lawful basis for processing your data. We process your details under the following bases:

• Performance of a Contract / Pre-Contract Steps: To prepare customized quotations, configure menus and keyboard layouts on your cash registers, physically deliver systems, and train your staff.
• Legitimate Business Interests: To respond to technical support inquiries, manage ongoing customer relationships, and supply replacement consumables.
• Legal & Financial Compliance: To maintain standard VAT invoices, tax records, and accounting ledgers required by UK law.

We do not engage in automated decision-making, profiling, or mass email marketing blasts.

4. Data Storage, Security & Retention

We employ rigorous technical measures to safeguard your personal details:

• Encrypted Transmission: All data transmitted through our website is encrypted using industry-standard Transport Layer Security (TLS/SSL).
• Form Processing: Form submissions are handled securely via Netlify Forms and routed directly to our private, authenticated email systems.
• Retention Period: General quote inquiries that do not result in a contract are purged periodically. Customer invoice records are retained for statutory HMRC tax compliance (normally 6 years).

5. Cookies & Local Storage

We believe in privacy by default. Our website does not utilize non-essential analytics cookies, advertising cookies, or cross-site tracking scripts.

The only storage mechanisms used on this site are:

• Theme Preference (Local Storage):We save a simple “light” or “dark” value in your browser's local storage so the website remembers your preferred visual appearance.
• Essential Infrastructure Cookies: Strictly necessary session tokens generated by our secure host (Netlify) to protect against malicious traffic.

6. Sharing Your Data with Third Parties

We never sell, rent, or trade personal data. We only share data with carefully vetted commercial partners strictly when required to deliver our service:

• Payment Terminal Partners (Dojo / Teya): If you explicitly request card terminal integration, with your consent we facilitate introduction directly to the payment provider.
• IT & Hosting Infrastructure: Secure web hosting providers (Netlify) acting as data processors under binding GDPR contracts.
• Legal Authorities: Only when strictly mandated by UK statutory law or law enforcement.

7. Your Statutory Legal Rights

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you hold statutory rights regarding your personal information:

If you wish to view, update, or request the deletion of any information we hold, simply contact our office directly using the details below and we will handle your request promptly.

8. How to Contact Us

To exercise any of your privacy rights, request data removal, or ask questions about our data practices, contact our team directly: